Meet our team: Angela McPhillips (content writer and consultant)

Angela McPhillips

Meet Angela! With a background in education and government, she has a knack for making technical concepts interesting and easy to digest. We love Angela for her writing skills, warmth, and the fact that she's the mum of our business development lead, James!

Over to Angela...

Tell us about the work you do at Mint Content

I write blog posts which explain the benefits of IT products in an engaging way to potential clients. I put myself in the position of a customer who wants information in non-technical language about how the product will solve a problem for their business. I aim for an accessible, light, conversational style and a clear structure so the reader obtains the information they need with minimal effort.

What do you like about working with Mint Content?

I find the dynamism and talent of the Mint team really inspiring and it’s fantastic to be part of a company that’s growing so fast. After a lifetime working in traditional settings, it’s a joy to be able to work remotely and flexibly. I don’t think I’ll ever stop appreciating sitting in Canberra’s autumn sunshine, tapping away and getting paid for it. I also get a lot of satisfaction from writing a really clear, slick post that is persuasive, informative and fun to read.

What goes on in your life outside of Mint Content?

I have a very busy social life with family and friends and love spending time with my nearest and dearest. I also work part-time at executive level in a busy, interesting role in a government agency and run my own consultancy helping people with CVs, job applications and interview coaching. I enjoy helping people in their quest for Australian Public Service and education sector jobs and promotions. I love reading, film, travel and being outdoors- pretty much anything that isn’t housework or domestic routine.

What are the most common communication mistakes you see in the public service, and how can they be prevented?

There are three very common mistakes:

1. Failing to identify and define the purpose of your email, minute or paper

If you lose your sense of purpose and structure, you’ve blown an opportunity to communicate  effectively. The familiar introduction/body/conclusion structure from English classes at school works well for most formal communications- even short forms such as email.

2. Talking too much in meetings

Try to listen more than you speak and keep your points concise. You’ll learn a lot and have shorter meetings!

3. Not picking up the phone or visiting your colleague’s desk.

A five-minute conversation can be a great circuit-breaker if written communication isn’t going so well and you get to know more people. This makes public service life more interesting and fun.

What is your favourite thing about living in Canberra?

The sparkling clear air, the gorgeous, dreamy Brindabellas (especially in the Tuggeranong Valley) and the ease of the lifestyle…..sorry that’s three things!

Tell us a fun fact about yourself...

I’m a Bruce Springsteen fan and got hit on the head by a massive hail stone at the Hope Estate Concert in March this year…worth it to hear three magic hours of ‘the Boss’…

Want to work with Mint Content? We're always looking for tech-savvy marketers and writers to join our team. Drop us a line at hello@mintcontent.com.au